.support-page{padding:44px 0 96px}.support-hero{max-width:820px;margin-bottom:28px}.support-hero h1{margin:12px 0 10px;font-size:clamp(34px,5vw,52px);line-height:1.2}.support-hero p{color:var(--muted);margin:0;line-height:1.95}.support-stack{gap:20px;display:grid}.support-panel{border:1px solid var(--border);background:var(--surface);border-radius:22px;padding:22px}.support-section-head{justify-content:space-between;align-items:end;gap:18px;margin-bottom:16px;display:flex}.support-section-head h2{margin:6px 0 0;font-size:23px}.support-section-head p,.support-section-head>span{color:var(--muted);margin:0;font-size:12px;line-height:1.8}.support-notice{color:var(--brand-strong);background:#f5f8ff;border:1px solid #d6e4ff;border-radius:14px;padding:13px 15px;font-size:13px}.faq-search-row{grid-template-columns:1fr 180px auto;gap:9px;display:grid}.faq-search-row input,.faq-search-row select,.ticket-form input,.ticket-form select,.ticket-form textarea,.ticket-reply textarea{border:1px solid var(--border);width:100%;min-height:44px;color:var(--text);font:inherit;background:#fff;border-radius:12px;outline:none;padding:9px 11px}.faq-search-row input:focus,.faq-search-row select:focus,.ticket-form input:focus,.ticket-form select:focus,.ticket-form textarea:focus,.ticket-reply textarea:focus{border-color:#6d4affa6;box-shadow:0 0 0 3px #6d4aff17}.faq-list{gap:9px;margin-top:15px;display:grid}.faq-item{border:1px solid var(--border);border-radius:14px;overflow:hidden}.faq-item summary{cursor:pointer;justify-content:space-between;align-items:center;gap:14px;padding:14px;font-weight:800;list-style:none;display:flex}.faq-item summary::-webkit-details-marker{display:none}.faq-item summary small{color:var(--muted);white-space:nowrap;font-size:10px;font-weight:600}.faq-item p{color:var(--muted);white-space:pre-line;margin:0;padding:0 14px 15px;font-size:13px;line-height:2}.support-empty{color:var(--muted);border:1px dashed var(--border);text-align:center;border-radius:14px;padding:18px}.ticket-form{grid-template-columns:2fr 1fr;gap:12px;display:grid}.ticket-form label{color:var(--muted);gap:7px;font-size:12px;font-weight:700;display:grid}.ticket-form .span-2{grid-column:1/-1}.ticket-form textarea{resize:vertical;min-height:145px;line-height:1.9}.ticket-gate-actions{flex-wrap:wrap;gap:9px;margin-top:14px;display:flex}.related-faq-box{background:#f8faff;border:1px solid #d6e4ff;border-radius:15px;gap:9px;margin-top:14px;padding:15px;display:grid}.related-faq-box>strong{font-size:13px}.related-faq-box details{border-top:1px solid #e5eaff;padding-top:9px}.related-faq-box summary{cursor:pointer;font-size:12px;font-weight:800}.related-faq-box p{color:var(--muted);font-size:12px;line-height:1.9}.related-faq-box small{color:var(--muted);font-size:11px}.ticket-layout{grid-template-columns:minmax(260px,.8fr) minmax(0,1.6fr);gap:14px;display:grid}.ticket-list{align-content:start;gap:8px;display:grid}.ticket-row{border:1px solid var(--border);text-align:right;color:var(--text);cursor:pointer;background:#fff;border-radius:14px;justify-content:space-between;gap:10px;padding:12px;display:flex}.ticket-row:hover,.ticket-row.selected{background:#faf9ff;border-color:#6d4aff73}.ticket-row>div{gap:5px;display:grid}.ticket-row strong{font-size:12px}.ticket-row span,.ticket-row small{color:var(--muted);font-size:10px}.ticket-status{border-radius:999px;width:fit-content;padding:4px 7px;font-weight:800}.status-open{background:#fffaeb;color:#b54708!important}.status-pending{background:#eff8ff;color:#175cd3!important}.status-answered{background:#ecfdf3;color:#027a48!important}.status-closed{background:#f2f4f7;color:#475467!important}.ticket-conversation{border:1px solid var(--border);border-radius:16px;min-width:0;padding:14px}.conversation-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:start;gap:12px;padding-bottom:12px;display:flex}.conversation-head h3{margin:0 0 5px;font-size:16px}.conversation-head span{color:var(--muted);font-size:11px}.message-thread{gap:10px;max-height:520px;padding:14px 0;display:grid;overflow-y:auto}.ticket-message{background:#f5f7fa;border-radius:14px;max-width:86%;padding:12px}.ticket-message.from-user{background:#f5f2ff;margin-right:auto}.ticket-message.from-support{margin-left:auto}.ticket-message>div{justify-content:space-between;gap:10px;margin-bottom:7px;display:flex}.ticket-message strong{font-size:11px}.ticket-message time{color:var(--muted);font-size:9px}.ticket-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:13px;line-height:1.9}.ticket-reply{border-top:1px solid var(--border);grid-template-columns:1fr auto;gap:8px;padding-top:12px;display:grid}.ticket-reply textarea{resize:vertical;min-height:74px}.ticket-reply .button{align-self:end}.ticket-attachments{border:1px solid var(--border);background:#fbfcfe;border-radius:14px;gap:10px;margin:4px 0 14px;padding:12px;display:grid}.attachment-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.attachment-head strong{font-size:12px}.attachment-head small,.attachment-notice{color:var(--muted);font-size:10px}.attachment-list{gap:7px;display:grid}.attachment-row{border:1px solid var(--border);background:#fff;border-radius:11px;justify-content:space-between;align-items:center;gap:10px;padding:9px;display:flex}.attachment-row>div{gap:3px;min-width:0;display:grid}.attachment-row strong{overflow-wrap:anywhere;font-size:11px}.attachment-row span{color:var(--muted);font-size:9px}.attachment-upload{grid-template-columns:1fr 1fr auto;gap:8px;display:grid}.attachment-upload input{border:1px solid var(--border);min-width:0;min-height:40px;font:inherit;background:#fff;border-radius:10px;padding:7px 9px}@media (max-width:900px){.ticket-layout{grid-template-columns:1fr}.message-thread{max-height:none}.attachment-upload{grid-template-columns:1fr}}@media (max-width:680px){.support-page{padding-top:26px}.support-panel{border-radius:18px;padding:16px}.support-section-head{flex-direction:column;align-items:flex-start}.faq-search-row,.ticket-form{grid-template-columns:1fr}.ticket-form .span-2{grid-column:auto}.ticket-gate-actions .button{flex:100%}.conversation-head{flex-direction:column}.ticket-message{max-width:95%}.ticket-reply{grid-template-columns:1fr}.ticket-reply .button{width:100%}.attachment-head,.attachment-row{flex-direction:column;align-items:stretch}}